Faculty & Staff

Faculty & Staff Referral Guide

The social, personal, and academic demands of college can place enormous stress on students. To help students stay fully engaged in the educational process and meet Appalachian's high standards, the University has numerous means of identifying students who might be struggling. If you are concerned about a student, please use the Quick Referral Guide for next steps in getting them connected with the appropriate resources.

View the Quick Referral Guide

Information for Faculty & Staff

The following links provide information that members of the Undergraduate Advising Council consider particularly relevant to faculty and professional advisors and is divided according to four categories of advising-related knowledge: conceptual, informational, relational, and technological. We encourage you to bookmark this page and to check back often, as we regularly add new tips. If there is information you would like to see on this page, please email studentsuccess@appstate.edu to let us know.

Conceptual Tips: 

Appreciative Advising


Informational Tips:

Catalog Rules (10+ years old)

Census Date

Classification: First-Year Student or Transfer Student?

Declaring and Changing Major

Double Counting ("Double Dipping") Courses

Drops & Withdrawals

Financial Aid Regulations

Free Electives



Overloads and Permits

Quantitative Literacy Options in Gen Ed

Residency Hours Requirements

Semester Hours Requirements

Taking Courses at Another Institution

Transfer Coursework Information

Transferring Credits to Appalachian


Understanding FERPA (the Family Educational Rights & Privacy Act)

Undergraduate Readmission Process

Using the Bulletin


Relational Tips:

Be aware of the Arc of a Coaching (Advising) conversation

Check on progress in key areas

Get to know your advisees

Help students identify strengths and interests

Start with empathy

Teach how advising works


Technological Tips:

DegreeWorks Notes


Skill-building to regain good academic standing (GPA of 2.0 or above).

Academic Probation Support including:

CETLSS (pronounced see_tulls) is the university's comprehensive center dedicated to growing excellence in teaching and learning, leadership, and supporting faculty professional development and student success.

Midterm Grade Reporting is a targeted diversity, equity and inclusion student success initiative.  Any information faculty can provide on students' attendance, participation, and academic progress is very helpful to our staff, who reach out to students to offer support and encouragement. 

The Student Success Team is a campus-wide group that identifies, recommends, and assesses best practices related to student success.