Faculty & Staff

Information for Faculty & Staff

The following links provide information that members of the Undergraduate Advising Council consider particularly relevant to faculty and professional advisors and is divided according to four categories of advising-related knowledge: conceptual, informational, relational, and technological. We encourage you to bookmark this page and to check back often, as we regularly add new tips. If there is information you would like to see on this page, please email studentsuccess@appstate.edu to let us know.

Conceptual Tips: 

Appreciative Advising


Informational Tips:

Catalog Rules (10+ years old)

Census Date

Classification: First-Year Student or Transfer Student?

Declaring and Changing Major

Double Counting ("Double Dipping") Courses

Drops & Withdrawals

Financial Aid Regulations

Free Electives



Overloads and Permits

Quantitative Literacy Options in Gen Ed

Residency Hours Requirements

Semester Hours Requirements

Taking Courses at Another Institution

Transfer Coursework Information

Transferring Credits to Appalachian


Understanding FERPA (the Family Educational Rights & Privacy Act)

Undergraduate Readmission Process

Using the Bulletin


Relational Tips:

Be aware of the Arc of a Coaching (Advising) conversation

Check on progress in key areas

Get to know your advisees

Help students identify strengths and interests

Start with empathy

Teach how advising works


Technological Tips:

DegreeWorks Notes


Academic Success Workshops (ASWs) help all students remain in or regain good academic standing (GPA of 2.0 or above). They are required for students who are on their first semester of academic probation.  However, any App State student, regardless of being required to attend or not, can register for an ASW. These 90-minute workshops cover many topics, including Appalachian’s academic policies, campus resources, study strategies, and time management. Students consistently rate the workshops as being helpful to their success.

Register Now

  • Go to Engage and search "Academic Success Workshop."  

If a student has extenuating circumstances that will not allow their participation in a face to face workshop on the main campus, please reach out to us at studentsuccess@appstate.edu and we will work with you to address your accommodation needs. Copies of the workshop documents can be found below.

Resources for your ASW

Faculty may alert us via a Google Form when a student has multiple absences, is not perticipating online, is consistently missing work, and/or has other academic performance concerns that could place the student in jeopardy. Our office will email the student regarding your concern(s), offer assistance, and ask them to follow-up with you. If the student does not respond to our email, we will follow-up with with communication(s) by text or telephone. We will also keep you apprised of our efforts. If we discover additional concerns, we may refer the student to the Early Intervention Team or to the Dean of Students Office. As appropriate, we may consult the student's academic advisor, as well. Please be aware that we are able to provide more effective support when we are able to connect with the student earlier in the semester. 

Email studentsuccess@appstate.edu for more information.

The Student Learning Center requests electronic progress reports from faculty. These requests are usually disseminated just before midterm each semester for student athletes, students in the ACCESS program, students in the SSS project, military-affiliated students, and students in their first term of academic probation. The process begins when faculty receive an email providing a link to the site for the academic progress reports. Once on this site, faculty will log in using their Appalachian State University username and password. In most cases, it only takes a minute or two to complete the form. Any information faculty can provide on students' attendance, participation, and academic progress is very helpful to our staff, who reach out to students to offer support and encouragement. This outreach affords students the opportunity to take action early in the semester and to make meaningful improvement in courses in which they may be struggling.

Email studentsuccess@appstate.edu for more information.

The Unenrolled Call Project

The Unenrolled Call Project consists of student advocates calling and emailing students who enrolled in the current semester (or were enrolled in the most recent semester) and who, after the priority registration period is complete, are not enrolled for the subsequent semester. The goal of this project was to boost persistence and retention by helping students be continuously enrolled. Students who have applied for graduation and students who have already completed the Enrollment Discontinuation Form are excluded from this call project.

The Less Than 2.0 Call Project

The Less Than 2.0 Call Project consists of student advocates sending a letter to, calling, and emailing all students who are in good academic standing but who completed the previous semester with a term GPA below 2.0. We are confident that any student who can gain admission to Appalachian can be successful here. Further, we know that students do not go from successful to struggling unless there is a precipitating event. Through this call project, we attempt to connect these students with the resources they need to overcome the obstacles they are facing and be more successful.